technology is going to transform the mailing industry in a lot of new and exciting ways and we need to support that speed up in the transformation. it is not hard to imagine the customers expectations will changed radically in the coming years. they already have them. if you look around and see the changes we have all experienced, customers tastes are changing. imagine being able to use your smart phone to redirect your mail and packages? have them delivered to a current location you are right now. imagine being able to use a mobile app that has the ability to display what you will be getting in your mailbox over the next few days. that will create opportunities for marketers to build anticipation of what is in the mail. when you think about all of the e-mail and messages you get today, the mail is a one last onere-get a surprise -- last place where you get a surprise. imagine if you were to get a notification the moment that your packages and your mail were delivered to your door. imagine if the mail. half aogy and enabled piece of mail in a smartphone we can dramatically improve the